Frequently Asked Questions
Everything you need to know about your Profusion beauty haul.
Are Profusion Cosmetics products cruelty-free?
Yes, we are proud to be 100% cruelty-free. We do not test our products or ingredients on animals, nor do we allow others to test on our behalf.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you can return unused or gently used products within 30 days of purchase for a refund.
Do you offer international shipping?
Currently, we ship to a wide range of international locations. Shipping costs and delivery times vary by destination and are calculated at checkout.
Are your products vegan-friendly?
While many of our products are vegan, some may contain ingredients like beeswax or carmine. Please check the ingredient list on specific product pages for vegan status.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and select buy-now-pay-later options at checkout.